BrianCarling wrote:
I've had my HTC Trophy for about 2 months and it has been working well.
This week the phone battery started running down very quickly.
After a full, overnight charge, the phone goes dead in about 6 hours.
I've removed most apps, performed a soft reset, reset roaming with *228 option 2 and reprogrammed the phone with *22890.
I'm still losing power very quickly and this is without making any calls or using the internet.
The phone feels warm as if it is running a demanding application.
(Note: I usually carry the phone in my pants pocket. Could it be activated inadvertently?)
Has anyone else experienced these symptoms?
Any ideas about how to fix this would be appreciated.
Thanks,
BC
As for being activated inadvertently, it is possible that the power button could be pressed in your pocket, however the phone has a proximity sensor, and unless the lock screen is swiped up in a pretty short time period, it will shut back off.
Given the troubleshooting steps that you have performed, the only one left that I would do before taking it back to the store for a warranty exchange would be the hard reset. Go to Settings, About, Reset your phone, and click yes on both of the warnings. WARNING, THIS WILL DELETE ALL OF YOUR DATA. If you are logged into the phone using your live account, though, your contacts are synced with live, so that won't be a loss. They will sync right back with a new phone. Make sure you have synced your pictures back to the PC through Zune before you do this, and make sure any music is on the PC as well. Don't depend on Skydrive for pictures, as the automatic uploads are not full resolution images.
