Why does Verizon illegally make it difficult to cancel a plan? i wonder... i'm also going to ask the FTC the same thing.
To cancel service or remove a line permanently: Call Customer Service at (800) 392-0717, (Mon – Fri, 7 AM - 9 PM, Sat – Sun, 8 AM – 9 PM local time).
You have to call to cancel a line.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.