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What is the best plan when stationed in Alaska?

MISSPEACHY1
Member

my son is still on my plan until August I need to know how to which to the best plan for his data usage and if their is roaming that is eating up the data?

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Re: Stationed in Alaska

Community Manager
Community Manager

I appreciate you double checking the service for your son while he’s in Alaska. The good news is that Alaska is covered with any of the new Verizon plan https://www.verizonwireless.com/plans/verizon-plan/ just as if he was in the lower 48 states or even Hawaii, so you can pick the one that fits his usage needs best without worrying about roaming. You can find out a bit more about the services in Alaska at https://www.verizonwireless.com/support/alaska-service-faqs/


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Stationed in Alaska

Ann154
Expert

Alaska is domestic for data and voice.  The voice calls over 1x and 3G might be roaming on the local Alaska carrier, but 4G should be on Verizon's LTE network.  Are they stationed somewhere that they don't have access to the 4G LTE network?

As for the data usage, you need to look at what is using the data both from your My Verizon account to see which line is using the most data and on the devices themselves to see exactly which applications are using the data.  If there is an application or two or three using more then what you think should, you need to adjust the settings of the application itself or restrict how that application is allowed to use the data within the data usage settings on the phone itself.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Stationed in Alaska

Community Manager
Community Manager

I appreciate you double checking the service for your son while he’s in Alaska. The good news is that Alaska is covered with any of the new Verizon plan https://www.verizonwireless.com/plans/verizon-plan/ just as if he was in the lower 48 states or even Hawaii, so you can pick the one that fits his usage needs best without worrying about roaming. You can find out a bit more about the services in Alaska at https://www.verizonwireless.com/support/alaska-service-faqs/


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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