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Verizon 55 Plan and Elderly

gelasio1938
Member

My father is 80 years old and got scammed by verizon. They told him that as soon as he adds to new lines to his existing  account that only had  two tablets that he would be automatically put on verion 55 plan. After buying two new phones  he calls back and now magically there is no option for verizon 55 on his account. verizon is taking advatage of the elderly with false disgusting business practices.

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Re: Go Unlimited 55+ Plan: Can't Sign Up & Put in Wrong Plan

Community Manager
Community Manager

This is not the kind of treatment we expect our customers to have with they're working with us. We expect our customers to get nothing but World-Class customer service. We want to make sure that we work with your father to find out what is going on. Can you please have him reach out to us directly by calling 800-922-0204 or *611 from his Verizon Wireless device. KevinR_VZW

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