Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Service outage
jayhawk67
Member

At a location where I have always had 2 bars of signal strength I have all day been at zero.  How do I find out if there is an outage on a particular tower?  ZIP 66720. 

0 Likes
Re: Service outage
Andreas601
Novice

Are any other VZW users in this area experiencing the same issue? If this issue is not resolved yet, I would suggest calling VZW Tech support. They will be able to determine what the issue is and open a trouble ticket with local network engineers if this is indeed a cell site issue.

 

Good luck!

0 Likes
Re: Service outage
YaleK_VZW
Verizon Employee

Hello jayhawk67,

 

I am very concerns about the status of service.  Are you still experiencing poor signal? I did see other alerts in the area at the time but all tickets are currently shown as resolved.  Please let me know if I can troubleshoot further.  

0 Likes