My plan was changed to 5G without my permission. How can I go back to 4G
Do you purchase a 5g device? If so, you were correctly changed. If you still have a 4g device, call Verizon
Hi Shawlady, we understand the importance of having your plan and device setup to your preferences. Help is here. Have you made any recent changes such as a new plan or a new device?
if you bought a 5g device & not in a 5g area, you won't see 5g..