why is my daughters phone using so much data
STVTROO
Newbie

it used a full GB last night after we made sure she didn't use it

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Re: why is my daughters phone using so much data
BETSTOPA
Newbie

Does she have an iPhone? if so there's a good possibility the phone has wifi assist turned on, which will chew up a lot of data, very quickly. To disable wifi assist, tap settings, then cellular, then scroll all the way to the bottom. You will see wifi assist on the left side, and you'll be able to turn it on and off. Hope this helps

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Re: why is my daughters phone using so much data
Weth
Legend

She used it before you made sure she couldn't use it. Data use is reported up to 6 hours after the actual usage (rarely longer).

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