why am I not the account owner?

[MrPatrickBrett]

Hello, my Verizon wireless account is in my name. However, I am not listed as the account owner. My "billing password" does not work. What steps do I take to correct this issue? Thanks, Patrick

[Ann154]

Prepaid or postpaid account?

[MrPatrickBrett]

It's a regular account. Post paid? I receive a monthly statement.

--- Original Message ---

[Ann154]

You will need to talk to customer service at 1-800-922-0204 from a landline or *611 from your phone.

[rollerdog1]

Im on prepaid and want to become owner. I think this is my problem.

http://i.imgur.com/ZCsg1Hf.png

How can I become account owner on prepaid?

[valquiria]

rollerdog1

On Prepaid there's not "Account Owner" but you can have your name on your account if you like, the real important info is your Security Code.

BB

[rollerdog1]

Then how can I change my phone number for free?

[valquiria]

Call *611 or Prepaid: 888-294-6804 talk to an agent, the change its totally free.

[rollerdog1]

thank you very much. is it not possible to do  online?

[valquiria]

You can try by creating an account on My Verizon. I haven't done it that way, let me know if it worked for you ok?

BB