voicemail doesn't work

[DUBLD]

My voicemail stopped working. I didn't do anything to change it. For years it has remained the same and now when someone calls it says that the voicemail account has not been set up. Well, it WAS set up and I had a personal greeting. But now the system tells callers that the account has not been set up.

[sprmankalel · Accepted solution]

Did you call *86 and see if you need to re-set it up? What steps have you taken to remedy the issue?

[Hilaryds]

Your solution does NOT work! I tried using the Voicemail app which did not work, I then used *86 with the same result!!!  I need this fixed immediately!

[vzw_customer_support]

Hilaryds, we won't your voicemail problem fixed immediately as well. We'll be sending you a Private Message for additional assistance.

TrinetteW_VZW