okay so i am the primary line and i cant seem to figure out how long i wait to upgrade to a new phone(the free ones). I have heard that i need to wait 2 years. but i have also heard 1 year. can anyone clarify this for me?
Normally there is a 1 year 8 months wait before upgrade is eligible. You can check on my verizon by going to upgrade to a new phone link from the overview page when you sign in to your account and it will tell you when you'll be eligible. Or you can always call in to customer service. 1-800-922-0204 or 611 from your cellphone.