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Hi, I had the ringback tone app , then tried the HD phone feature, in doing so lost the ringback app. I now have the app back but when I try to get the ringback tone I had before it gives me an error code saying I have already purcased it, but it is not in my purcased tone list, any idea how to reset or restore my purcased tones?
Thanks
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The error code is 218
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The error code is 218
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Advanced Calling/HD calling/VoLTE is not compatible with ringback tones. To use ringback tones you must turn off AC/HD/VoLTE.
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Yes, I know, I already did that
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So, then you have decided that having ringback tones is paramount to HD calling and talk.data simultaneously?
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Yes, the HD only works if the other caller has it too, and I really didn't notice a big difference
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Yeah. Calls are great. I never had much use for simultaneous talk/surf.
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Not sure how you fix that problem. Maybe there is a feature still attached to your account that is blocking the RBTs. Are you able to purchase and use any other tones?
I love my RBTs. I will not switch to advanced calling until it is capable of supporting RBT or VZW forces me to.
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Yes, it's up and running, and I was able to download one of the other rbt's from before, just not the one I really want.TV
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I honestly had forgotten about ringbacks...I thought they were discontinued with basic/feature phones.