I have been a loyal customer for over 15 years. I called today for help with my Disney plus account. Rodney from "tech support " started arguing with me over what I've been doing for 6 months. When I asked for a manager he has the NERVE to ask me if I want to purchase a upgraded tech support program. He needs to be fired or start picking up cigarette butts in the parking lot. Before you lose another customer.
Agree many bad ones there including supervisor and manager but nothing happens to them
And what exactly does a Verizon rep have to do with Disney? All Verizon's involvement is providing the subscription. If there is an issue with it, you contact Disney+ support.
Start a new topic or ask questions in the open forum.
