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poor coverage-drops calls in this area all the time

Member

there is a hole in coverage in the area of New Haven Avenue Derby CT. About a 1/2 mile stretch of the area loses coverage and constantly drops calls. It is frustrating and annoying. This has been ongoing for quite a long time. 

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Re: poor coverage-drops calls in this area all the time

Customer Support

Hello midgem00, we're concerned to learn about your service issues, and we'd love to help. We don't see any outages or alerts in the area. Please send us a private message to better assist. -UbaldoJ_VZW

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Re: poor coverage-drops calls in this area all the time

Member

Not my equipment have spoken to several customers it seems that something is causing coverage issues in the area. It is very annoying. Have a service tech go to the address they will see there is no cell coverage there

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Re: poor coverage-drops calls in this area all the time

Customer Support

We would love to take a closer look at the details of the network in the local area. I've sent a Private Note. Please respond to that message. -KevinR_VZW

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