phone activation

[garnerbt]

got home with my new phone and figured out it wasnt activated! now the customer service is closed! is it open on sundays or will i have to wait till monday? this note 7 recall has been a total pain!

[Acrillix]

Sorry to hear that. VZW is going through system maintenance and activation servers are currently down. If you need support when normal call center hours are over, dial for Global Support: 800-711-8300.

[vzw_customer_support]

Sorry to learn of your issue with activation. We can help you with that right here. I sent you a Private Message. Please respond there so we can get you up and running.

AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[garnerbt]

did you already do something? it looks like it is activated now? i have a text message now.

[Acrillix]

If your activation was sitting in the Mobile Telephone Activation System it was pushed through when the maintenance was completed.

[sprmankalel]

You shouldn't call the Global Support department unless you require assistance for traveling globally. They are not customer service. Please see the Contact Us page for CS call center hours.

[Acrillix]

The Global Support Team is the only department available 24/7. I call them all the time with any issue Billing, Technical etc and they help. I work overnights so I generally only have time at night.

[rcschnoor]

Acrillix wrote:

I work overnights so I generally only have time at night.

LOL, usually it's the other way around. People who work overnights only have time during the day to call because they are working at night. I've seen people who say they can't call during the day because they are working during the day. Never that someone can only call during the night because that is when they are working.

[Acrillix]

Well sorry I am not everyone else.