order still processing?
memberuser
Newbie

why is my order taking so long to process i even choose overnight shipping im confused on why it still says processing and hasnt been charged to my card yet...

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Re: order still processing?
vzw_customer_support
Customer Service Rep

I know the delay in your order processing is upsetting memberuser. Hav eyou recevied any emails regarding your order. It may be delayed for authorization / verification. It may be delayed because the device is on backorder. We always reach out to our customer with a notification to let them know why the order has not processed. If the order continues to process, please call us so that we may look up the order,



KinquanaH_VZW
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Re: order still processing?
vzw_customer_support
Customer Service Rep

Thanks for the information memberuser. Is this a new line or upgrade?



KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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