online chat with customer service

[MrsV2005]

I did find the chat button, thanks SuzyQ. However, the chat feature is only available for potential VZW customers and/or those existing customers who want to add services to their account.

What poor customer service Verizon. I guess you only value those who are buying more services from you, not those of us who have been around for years.

[jaic]

Servcie change/upgrade