online chat with customer service

Member

I want to know how to get a live chat started with customer service

 

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Re: online chat with customer service

Novice

Hello and welcome!   Well calling them is the easiest way to get a live voice conversation.   However, if you want a live online (on screen chat) then simply going to the web site (I usually go to the phone section) and wait a few minutes and usually a live chat window appears.   Hope this helps :smileyhappy:

 


dancingphone.gif

 

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Re: online chat with customer service

Sr. Member
That doesn't always work either. Its a real pain trying to get them to talk to you via chat. So you are better off giving them a call. 
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Re: online chat with customer service

Novice

Actually there's a button right on the top of the page to call for the Live Chat window . . . check it out :smileyhappy:

 


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Re: online chat with customer service

Sr. Member
O_O thats new. Gosh i feel really behind lately. 
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Re: online chat with customer service

Novice

Ummm . . . no comment . . . LOL

 


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Re: online chat with customer service

Sr. Member
No need to comment i know what you're thinking. :smileytongue:
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Re: online chat with customer service

Novice
Be nice children! :smileytongue: lol
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Re: online chat with customer service

Member
I must be blind because I do not see a button/link that says live chat. And I can't get the window to pop up. I would call, but my co-workers can overhear every conversation I have.
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Re: online chat with customer service

Sr. Leader
The Live Chat button isn't on all screens, but if you start to browse the Plans, it pops up.Top right corner.....
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