Re: online chat with customer service
MrsV2005
Newbie

I did find the chat button, thanks SuzyQ. However, the chat feature is only available for potential VZW customers and/or those existing customers who want to add services to their account.

 

What poor customer service Verizon. I guess you only value those who are buying more services from you, not those of us who have been around for years.

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Re: online chat with customer service
jaic
Newbie

Servcie change/upgrade

 

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