I originally had Verizon which I had 4G LTE changed to Straight Talk on the Verizon network when I activated the sim card I had 4G lte but now I only get 3G and Straight Talk has help me to fix this problem but the google pixel xl is only on 3G
If you don't have Verizon and have Straight talk now instead, that is who you would need to contact.
Verizon isn't going to be able to help you with issues you're experiencing with another service provider.
LENNYPAG, we would welcome the opportunity to provide your wireless services again in the future. Having reliable 4G coverage is imperative these days in this data-driven world. lukevinyl, provided some accurate information. Straight Talk would need to troubleshoot, identify the cause and resolution since you are currently using their network. Please click on the following web page https://www.verizon.com/about/consumer-safety/device-unlocking-policy and refer to the "please note" section for details on device unlocking that may be impacting your experience with a different carrier. We hope this is beneficial.
David_VZW
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