We understand how important it is to have 4G, J81160. It’s super saddening to hear that you’re without it, and using the word “again”. You’ve reached the right team to help. Please tell us more about when this happened in the past and when it started this time. Is it happening indoors or out? Does the time of day or your specific location have any effect on your 4G signal?
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VS985 getting back to 4Glte was done by going into SETTINGS,"mobile data", select the 3 dots at top right corner, select MOBILE NETWORKS, (it was in global), I selected LTE/GSM/UMTS, and I am getting 4Glte mobile data signal again.
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