network extender
Geda
Newbie

I have had the network extender for a long time now and it has worked great until about a month ago..It is now not putting out a very strong signal. I can sit next to it and get all bars, but if I walk about 2 feet from it, they all disappear and then no signal at all..nothing has changed in the last 2 years, so i am at a loss..Its not just my phone its all our phones..Any ideas?  I was thinking the signal antenna (not the GPS) might have crapped out some how, but I also cant find where to get a new one to try.

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Re: network extender
vzw_customer_support
Customer Service Rep

Hello Geda! I had a Network Extender for a brief period for my sister a while back. It was great! I know what you must be going through without it. If this issue is still occuring, we can help. I recommend reviewing our Network Extender Support Page http://support.verizonwireless.com/information/network_extender.html

You can also contact Network Extender Technical Support directly by calling 800-922-0204 to request assistance or replacement options. Thanks!


Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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