There are two ways to go about putting music/videos on a cell phone. First you can use a USB cable to transfer files but many phones require manufacturer software to be able to transfer data back and forth if you are not able to use a USB cable then you may need to contact technical support at 1-800-922-0204 option 3 to see if there is any special software that needs to be used in this process. The other option, if your phone has a memory card, you an put the phone's memory card into a card reader (which usually looks like a big size memory card) that you either plug in through a USB port or a built in reader in the computer.
