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known land line numbers showing up as restricted or unknown

DIASPE4
Member

My work phone number  that has a 512-594 exchange shows up as "restricted" or "unknown" when I call a Verizon cell phone. I do not have any numbers blocked on my phone. When I call from my work landline to a Verizon cell , whether it is my own phone or my husband's or sister's phone  the call reads "restricted". Since most people don't pick up restricted or unknown caller calls , important calls are going unanswered. I have a Samsung galaxy 5 phone. This was never an issue on my galaxy 4 phone. Please help.

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Re: known land line numbers showing up as restricted or unknown

Community Manager
Community Manager

DIASPE,




We always want your number popping up as it should be. How long has this been occurring with your work phone? Is your line on a business account?





ChristinaM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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