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iPhone 5s activation in europe without verizon sim
thomashamka
Enthusiast - Level 1
‎05-18-2014 11:53 PM

Hello, I bought used iPhone 5s, I resetted it and now it wants to be activated. I do not own an Verizon SIM and I live in Finland. I am not an customer to verizon. I thought that iPhone 5s were unlocked? Thanks alot

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Re: iPhone 5s activation in europe without verizon sim
vzw_customer_support
Customer Service Rep
‎05-19-2014 05:23 AM

Sorry about the trouble with your phone, thomashamka. You are correct in thinking that the iPhone 5s is unlocked to be used with a local SIM card when you're using the phone overseas. Try the steps at http://support.apple.com/kb/TS3424 to help with activation issues. If you're still having trouble, I would recommend reaching out to your local provider for assistance with programming.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: iPhone 5s activation in europe without verizon sim
Ann154
Community Leader
Community Leader
‎05-19-2014 04:05 AM

It is supposedly unlocked from the factory. You should be able to activate it with the Finland carrier SIM card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 5s activation in europe without verizon sim
thomashamka
Enthusiast - Level 1
‎05-19-2014 04:28 AM

Hey, I just visited my apple repair shop, they say it is locked to verizon. I can provide the imei if You could check it.

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Re: iPhone 5s activation in europe without verizon sim
Ann154
Community Leader
Community Leader
‎05-19-2014 05:19 AM

Don't post the IMEI number on this public forum. The iPhone 5s is factory unlocked. Try it for yourself.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 5s activation in europe without verizon sim
vzw_customer_support
Customer Service Rep
‎05-19-2014 05:23 AM

Sorry about the trouble with your phone, thomashamka. You are correct in thinking that the iPhone 5s is unlocked to be used with a local SIM card when you're using the phone overseas. Try the steps at http://support.apple.com/kb/TS3424 to help with activation issues. If you're still having trouble, I would recommend reaching out to your local provider for assistance with programming.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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