Highlighted

changing my number

ratpack
Member

if i change my phone number, will all of my detailed calls and archives be erased on my online account? Or will i sign in under new phone number, and still be able to see what calls were made and received from old phone number? thanks for your help

Labels (1)
0 Likes

Re: changing my number

time4prayer
Member

your old old phone number is cancelled whenever you change it to a new mobile number,  therefore your online information is cancelled. In that  you have access to 12 months of call detail online, you should view & print that call detail before changing your number. your also must regisiter the new number after you change your number.

0 Likes

Re: changing my number

budone
Sr. Leader

time4prayer wrote:

your old old phone number is cancelled whenever you change it to a new mobile number,  therefore your online information is cancelled. In that  you have access to 12 months of call detail online, you should view & print that call detail before changing your number. your also must regisiter the new number after you change your number.


Not so sure about that., I have changed mine twice and all the info is still there as my account number did not change.
0 Likes

Re: changing my number

ratpack
Member

that is what i was afraid of. i am wanting all of my old calls to delete when i change my number. i basiaclly want anything that is in my online account deleted. so you changes your number, and all of the call details from your old number remained even when you logged in under your new number? thanks for the insight

0 Likes

Re: changing my number

bosslady85
Sr. Member

Your billing information online will still be available.  You will no longer have access to the current usage details for your old number.

0 Likes