Work severe weather alert and lightning proximity alerts not going through to vtext.com
mikeya4677
Enthusiast - Level 1

Our company provides severe weather and lightning proximty alerts to cell providers through text to email. The alerts have worked well for years. As of Sunday the text to email (vtext.com) has stopped working. All of our text to emails through other providers (AT&T, Sprint, etc.) continue to work. How can we find out if our domain has been blacklisted? These alerts are used to ensure the safety of many people, so I would like to see what needs to be done to get this resolved.

 

Thanks-

 

Mike

 

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Re: Work severe weather alert and lightning proximity alerts not going through to vtext.com
vzw_customer_support
Customer Service Rep

As someone who lives in area with frequent unpredictable weather, I realize how important these alerts can be.  We want to get this resolved ASAP.  This would have to be handled by our BGCO Tech Support Team (Business Department).  They can be reached directly at 800-922-0204.  Here is more messaging information for future reference.

http://spr.ly/6607EQH9h

Does this help?

SeanC_VZW

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