Won't replace my rebate card !! With full balance.

[Packrat427]

Bought a promotional(I Pad) version from Verizon.. $100.00 out of pocket.

Get $100.00 back on a card.

I got the card and put it away for a rainy day.

Little did I know it had a expiration date, and yes it's expired !!

I have sent E- Mail's and talked to a representative .. And a Supervisor..

They all told me there was nothing they can do, knowing it had the full balance on the card, I said how much$& are you collecting from people that have expired cards. He said that was none of MY business . I  then said I wish I would have known this before I just renewed my contract with them !!!!

So ..

Verizon

You make how much daily, and can't make this rig

[clg92]

Why would they replace your card when you were the one who let it expire? I don't see how Verizon is at fault here.

[sprmankalel · Accepted solution]

Did you call the rebate company? Their number is on the back of the card. It is not Verizon that issues the rebates, it is a 3rd party. Citi, to be exact. Verizon cannot do anything to help you but the rebate company might.

Also know that the rebate company is a for profit organization which means the make their money on unused/expired balances and rebates that aren't even claimed. The last that I heard was that less than 50% of rebates are claimed. That means over 50% of people who are eligible for a rebate do not bother sending it in.

[Packrat427]

Yes. I did call them !

Talked to several people there.

I didn't realize that it expired that quick.

[Packrat427]

I didn't realize it expired so quick.

So much for keeping it for a rainy day.

It's money owed to me !