Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

My company uses Good Mobile for corporate email.  Can someone please tell me why Verizon charges $15 dollars a month for the privilege to use this service?  Verizon does not pay licensing fees for this software, they don't pay for server space, this service doesn't cost them a penny...yet I need to pay $15 dollars above and beyond my 8GB plan?  Why? 

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
Weth
Legend

are you on more everything plan? 

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

Yes I am.  Even new plans on the edge program still charge 15 per month for corporate email.

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data?  Why does Verizon care how I use the data I paid for?
Weth
Legend

HHmmm, our company uses Good and no Verizon users on More Everything needed to add the $15 corporate email access.  This includes me, and these are all BYOD devices.

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
vzw_customer_support
Customer Service Rep
Pjstone, thanks for confirming. We can tell you everything that you need to know about Good Mobile Messaging right here: http://vz.to/1dlbIR5

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

I'm not sure you read my question.  The link you sent was useless.  I know how to use good mobile messenger.  I would like to know what cost Verizon pays for so that I can use Good?  And if there is none, as I expect, why am I charged $15 dollars a month for "access?"

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

Also, why do people like Weth  have different experiences?  I just went in to setup a brand new 10 gig plan on edge and it asks if I will be using Good, which has it listed as a $15 dollar a month charge.  Sure wish someone would explain what Verizon is providing for that $15/ month...because I don't get extra data for that.

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data? Why does Verizon care how I use the data I paid for?
bizzareone
Specialist - Level 1

The good mobile messaging is more than just email, its a messaging service. (hence the charge)

the "official" meaning (definition) of the Good Mobile Messaging

(Formerly Goodlink) Good Mobile Messaging is an

alternative to using Wireless Sync Enterprise Server and Microsoft Exchange

Active Sync (but not Wireless Sync Hosted Solution). Offered by Good Technology,

this is a standards-based wireless messaging and application access system that

provides mobile field forces with a two-way, wirelessly synchronized connection

to Microsoft Exchange Server and IBM Lotus Domino (enterprise email, contacts,

calendar, and notes) and other critical applications

Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data?  Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

Hi Bizzareone,

Thanks for the response.  I'm still left wondering how any of what you described costs Verizon money, and why I would pay Verizon for the use of this app?  My company does not utilize the messaging feature for Good, only the email aspect.  But even if it did, lots of free apps have messaging services.  Google hangout, facebook, etc... 

I would like an official response from Verizon on why there is a $15 dollar fee for the use of Good.  It's a free app download.  In my case, my company pays licensing fees for me to use the Good service.  I'm given a pin number from my company that I enter when I first setup Good on my mobile device.  Why is this different than setting up my Gmail and Google Hangout?  And why do some people not have to pay Verizon to use Good?  I have a current plan, and even looking at the new Edge plans it still has the Good $15 dollar add on listed. 

Still confused, and feel ripped off.

Can anyone provide a concrete answer?  Or is it just the Verizon run around so they can keep collecting money from me?  I may consider filing a complaint with the BBB if I don't get an actual answer.

Thanks to those that provided responses.

Still looking for answers...

Patrick

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Re: Why is there a separate charge for Corporate email when I pay for a specific amount of data?  Why does Verizon care how I use the data I paid for?
Pjstone
Enthusiast - Level 2

Lack of response is confirming my suspicion.

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