Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

Not applicable

Verizon got rid of 1 year upgrades a long time ago.

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

Community Manager
Community Manager

That's a way of going about it sirguy, however, there is a 2-year agreement with any line and the activation fee. I do have another great option though; it's a faster way to upgrade anytime our customers want to. Please look at our special Edge program, http://vz.to/19mc84j .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

Community Manager
Community Manager

Jake-V,

Thanks for the details! We can definitely help you upgrade, try our Edge program http://vz.to/19mc84j .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

Jake-V
Member

I could have been wrong on the March 2014 date, but I do know that my upgrade was before 2015. Regardless, I should have still been grandfathered into my original agreements.

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

ttipgem
Sr. Member

Your "original agreements" said two years (24 months).  Early upgrades were never part of your contract.  They were a Verizon "policy".