Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?
Not applicable

Verizon got rid of 1 year upgrades a long time ago.

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?
vzw_customer_support
Customer Service Rep

That's a way of going about it sirguy, however, there is a 2-year agreement with any line and the activation fee. I do have another great option though; it's a faster way to upgrade anytime our customers want to. Please look at our special Edge program, http://vz.to/19mc84j .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?
vzw_customer_support
Customer Service Rep

Jake-V,

Thanks for the details! We can definitely help you upgrade, try our Edge program http://vz.to/19mc84j .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?
Jake-V
Newbie

I could have been wrong on the March 2014 date, but I do know that my upgrade was before 2015. Regardless, I should have still been grandfathered into my original agreements.

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Re: Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?
ttipgem
Master - Level 1

Your "original agreements" said two years (24 months).  Early upgrades were never part of your contract.  They were a Verizon "policy".