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Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Member

Speedtest confirmed - 1.07 Mbps download and 0.09 Mbps upload WTF!!!!

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Member

retest - 2.86 Mbps download and 0.14 Mbps upload.  This is on a Verizon Galaxy S3 SCH-I535 Android 4.3

retest - "network communication issues"  (phone shows 3 bars of 4G LTE)

retest - 1.39 down, 0.14 up

I think Verizon is having problems in Minneapolis.

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Sr. Member

Same here in Phoenix..."XLTE" at its best, lol

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Re: Why is my 4G LTE speed so slow??  1.07Mbps download and 0.09Mbps upload - that is completely ridiculous.  What is going on with your network in Minneapolis?

Community Manager
Community Manager

Let's get to the bottom of this speed issue cgard1! Please share your ZIP code and we'll check on it! Also, are you running these speed test inside a building (home, office, school)? Do you get different results outdoors? How far do you have to travel (miles) to get higher speed tests?

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Why is my 4G LTE speed so slow??  1.07Mbps download and 0.09Mbps upload - that is completely ridiculous.  What is going on with your network in Minneapolis?

Member

I am running the speed test app by OOKLA on a Samsung Galaxy S3.

What I have found is that indoors or outdoors does not make a difference.  It is very slow when I am at my office zip code 55436, it is also slow at home zip code 55128.  Other locations as well - typically the speed test tells me what server it is connected to and the Minnetonka and St. Cloud servers seem to be the slowest.

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Member

I work in the 55402 zip code and on OOKLA my download is .58 and upload is 2.38.  I get 4G in my office downtown Minneapolis, but I pretty much always have only 1 bar.  I can barely watch a you tube video or even listen to Pandora.  Facebook app and Instagram app are slow as well.  I have a Samsung Galaxy S3.  Everyone else around me has no problem whether they have verizon or not, 4g or not.  When I go up north I can't even get 4G even though the verizon coverage map says I should,  I am lucky to get 3g and 1 bar in the 56672 zip code.  Relatives with AT& T and the same phone as me get 4G all the time in that zip code.  Getting very sick of paying for something I am not receiving.

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Re: Why is my 4G LTE speed so slow??  1.07Mbps download and 0.09Mbps upload - that is completely ridiculous.  What is going on with your network in Minneapolis?

Community Manager
Community Manager

@kharms73,

Let's get to the bottom if this! I definitely want you to have the fastest speed available in your  area.

I checked the coverage on the 55402 area and I show great coverage. In the 56672 area I do see that it is in an extended area and you may see service fluctuate between 3G and 4G. Try removing the sim card for a few minutes, insert and retest.

JohnB_VZW

Follow us on Twitter @VZWSupport

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Not applicable

VERIZON, include Iowa 50322 in this(IPhone 5S).  Ever since the NEW and IMPROVED XLTE service has come out my performance has been cut in 1/2 or worse.  Before XLTE it averaged 6-8 down now it averages 2-4, Before XLTE it averaged 2-3 up now it averages 1+ up.

1.  My tests before and after LTE all use the same server in the Chicago area.

2.  The includes multiple locations.  Even the performance next to a tower has decreased 50%.

3.  This is using 100's of tests on OOKLA since October 2013

To dismiss it is a device issue I was everywhere from Clymer, PA to Pittsburg, PA this last week and the phone speed tests were great it averaged 15-20 down and 8-10 up.  **These also used the same TEST server in Chicago and it is farther away from PA.

So Verizon, what is your line today?

IPHONE 5S

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Member

Verizon,

This is a major problem nationwide.

Last week sitting at the Atlanta International Airport waiting on a flight, Ookla Speedtest was showing 0.04 Down / < 0.00 Up. This is my first time to check the network speeds since first purchasing a 4G device. I was trying to get a 10MB e-mail attachment to review during my flight. I couldn't get the attachment (the download kept timing out) so I ran the speed test to see what was going on.

Right now, sitting at LAX waiting on a flight to Tokyo, the Ookla result is 0.23 Down / 0.09 Up.

These are abysmal speeds. At the price you charge for 4G service and smartphone use, we (the customers) deserve better. It took me 10 minutes just to login and post this message.

Coupled with the major issues I'm experiencing roaming internationally, this is the first time in my 10+ years with Verizon I'm considering moving to a competitor.

I will keep testing as I move around the country, and I will give you a couple months to fix these issues before I make a change.

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Re: Why is my 4G LTE speed so slow?? 1.07Mbps download and 0.09Mbps upload - that is completely ridiculous. What is going on with your network in Minneapolis?

Not applicable

Of course your speed is slower at an airport there are thousand of people there all trying to connect. Why do people not get mobile data is SHARED resource? It's not an infinite resource. Bandwidth is extremely limited with mobile. People just don't want to accept that for some reason.


Even with XLTE the max bandwidth is 150 Mbps that TOTAL shared with up to 400 users. Which there is likely to be more than 400 at an airport. Do the math, 150 Mbps divided by 400 = is .375 Mbps. On devices that can only use the 700 MHz spectrum, it's half that.

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