Every time I request for a chat transcript copy from Verizon after chatting with them online, I never get one. I got the proposal the guy made me but never a chat transcript. Every time I request one they keep telling me they are having issues and I will have it in 5hrs, which I don't believe because that never happens. I have reps all tell me different things. I like verizon don't get me wrong but I am to a point where I am just so frustrated that I should be getting my transcripts.
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