Why does verizon not provide network extender for long term customers that have move to an area with poor service?

[mike1056]

Why does Verizon not provide its long term customers that may have move to a area with poor cell service with a network extender?

[LRVassar]

You chose to move. Verizon shouldn't be punished (by giving you a $250 device) because you chose to move.

[mike1056]

Are you kidding me. They advertise the best coverage. I get zero bars where I live. I have been with these people for over 25 years. With 4 phones on a plan and paying over $300 a month. And your honestly tell me they should offer a $249 piece of equipment to me!

[mike1056]

Not to mention I was told twice by a representative that they would send me once and then I hear nothing back from them. They Lye and make up shit to get you off the phone.

[mike1056]

Not to mention I was told twice by a representative that they would send me once and then I hear nothing back from them. They Lye and make up **** to get you off the phone.

[mike1056]

Not to mention I was told twice by a representative that they would send me once and then I hear nothing back from them. They Lye and make up **** to get you off the phone.

[LRVassar]

They do have the best coverage, but they don't guarantee coverage availability everywhere.

Customer Agreement | Verizon Wireless

[rcschnoor]

No, they are not kidding you. You chose to move, not Verizon. If you are unwilling to purchase an extender, you may want to start looking for providers which DO provide acceptable service in your home if that is what you require.