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Why does my son have a monthly payment for his phone now? There is no discount on his monthly access fee. I talked with the Verizon rep and approved an upgrade but did not approve a monthly payment. What is going on and why hasn't his monthly access fe

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Re: Why does my son have a monthly payment for his phone now? There is no discount on his monthly access fee. I talked with the Verizon rep and approved an upgrade but did not approve a monthly payment. What is going on and why hasn't his monthly acces

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You need to be more specific. Obviously the plan changed with the new phone. What plan did you have before and what is it now?  Are you paying monthly for the phone now?

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