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I kept getting notices that my bill was overdue. I usually use my corporate credit card, and had updated it (as card was stolen) but kept getting hit with late fees. Which I hate, particularly given that I actively monitor credit score and refuse to pay late fees... because I pay on time.
It turns out I was a digit off -- so I kept incurring late fees. I tried to 'text chat' on here -- a service which decidedly terrible and infuriates. It kept telling me my account was overdue. Yeah, I know! BTW I just paid it... which doesn't update in your system for days. It's IRONIC that Verizon will hit you with interest fees day #1 but won't make the equivalent investement to update it's customer support system with equal speed. As such you get referred to a phone number. OKay, so I call that. They start texting me links, even though I'm calling them -- at their request -- so I click on the link. It starts to ask for my location, and my call logs. mess that Verizon, I'm not giving that garbage to you. So I deny the permission. Call gets dropped. And so on.
As someone with 4 unlimited plans I'm formally asking you to kiss my tainty crack. You terrible. You aren't customer friendly. You're a miserable blood sucking corporate entity who I wouldn't wish upon my enemies -- of which there is only one: you! I hope you "get with yourself" which means in the most biblical and physically impossible sort of way.
Go T-mobile! Go Hipcricket! mess the [Verizon] man!
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You paid short, then paid late, incurring fees, you then refused to pay. I can guarantee, At&t won’t have you with that record. And if you think other carriers won’t charge you late fees if you pay short, your kidding yourself.