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Why did my prepaid phone assign the wrong area code?

mokl
Member

I activated my Samsung Galaxy S3 the other day and it assigned me an area code way west of where I live. I am also getting roaming notifications while at home and at work. Is there a way to change this manually online or will I have to contact customer service and go in circles with these reps again? When it prompted for my zip code I entered the correct one which corresponds with where I live. Why it gave me an area code for a city 200+ miles west is beyond me and I will not pay charges incurred by "roaming" in my home & office.

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Re: Why did my prepaid phone assign the wrong area code?

Community Manager
Community Manager

I'm sorry that happened Mokl.

We don't have access to prepaid accounts. Please reach out to our prepaid account team. they can be reached at 888-294-6804.


JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: Why did my prepaid phone assign the wrong area code?

Community Manager
Community Manager

I'm sorry that happened Mokl.

We don't have access to prepaid accounts. Please reach out to our prepaid account team. they can be reached at 888-294-6804.


JoeL_VZW
Follow us on Twitter @VZWSupport

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