Why am I getting charged for a Verizon mistake?

Susan1203
Member

Why am I getting charged for a Verizon mistake? 


I have verified with Verizon, my account is noted to stop charging me for International service, but Verizon didn't.  Verizon has been charging me since then and won't give me credit for all the months' charges in question. I got the impression it was my fault for the Verizon mistake. Please credit my account. Verizon was chosen by me because of the quality, although not the cheapest. I'm very disappointed now in the service. Now, I'm being made to justify why I shouldn't have to pay for a Verizon billing mistake.

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Re: Why am I getting charged for a Verizon mistake?

naansalad
Sr. Member

you need to call CSR to get resolved posting here will not get credit done .....

*611 from phone or 800 922 0204

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