Why am I getting 1 bar service in a busy area?
MACFRE53
Newbie

I recently moved and have a new IPhone X. My service is sitting at only 1 bar and I’m in town around a busy area! Any advice? Im In a popular and busy area. My cell service is at 1 bar. How can I get better service?

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Re: Why am I getting 1 bar service in a busy area?
Ann154
Community Leader
Community Leader

Have you rebooted the phone since you moved to the new location? Rebooting the phone resets the connection to the towers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why am I getting 1 bar service in a busy area?
vzw_customer_support
Customer Service Rep

MACFRE53, 

 

We know how important your service is to you and we want to provide the best. Let's get a few details. What is the zip code to your new area? Like Ann154 mentioned, rebooting your phone is a good step. Have there been any other changes to your device? Are you having trouble with specific services?

 

JenelleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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