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Why Is Verizon Customer Service So Bad?
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Why does Verizon choose to have such bad customer service? Doesn't Verizon understand that if they had good customer service, they'd have a lot more customers? And if they had a lot more happy customers, they'd make a lot more money and even be able to lower their rates a little, which would get them even more customers and money.
Message was edited by: Verizon Moderator