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Why Am I Getting So Many Ads When I Use My Internet?

Member

I can barely use my internet service due to continuous pop up add coming in over my 4G service. Why is this happening and how do I get it to stop. It is really causing an inconvenience when I am trying to work and causing me such delays not to mention frustration! Is this now part of my service plan because I am paying a lot of money and don't feel I should have to tolerate this type of service.

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Re: Pop up Advertisements on my 4G service not allowing me to use my internet, are these pop up ads coming from from Verizon

Expert

You have an application that pushes ads to your phone. You need to find it and remove it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Pop up Advertisements on my 4G service not allowing me to use my internet, are these pop up ads coming from from Verizon

Sr. Member

Verizon doesn't utilize pop up ads like that, those are most likely coming from third-party apps/programs and can be avoided by uninstalling

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Re: Pop up Advertisements on my 4G service not allowing me to use my internet, are these pop up ads coming from from Verizon

Novice

deloused​ is right. Since its happening so frequently you might have a virus on your phone.

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Re: Pop up Advertisements on my 4G service not allowing me to use my internet, are these pop up ads coming from from Verizon

Expert

You have an application that pushes ads to your phone. You need to find it and remove it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post