Usually when I have a question I will turn to live chat. Mainly so that I can have a record of the chat for my files. Anyway normally I go to the contact us page and there is always a button. Sometimes there isn't and it tells me that reps are all busy. Then usually takes about a minute or two for the link to appear again.
Today I went to contact live chat and there is no button anywhere. Nothing. I have been on this site for over 2 hours with no chat button ever. I've refreshed, tried different browsers, restarted my computer nothing. Is there a problem with live chat or did they do away with it?
I have tried looking in previous discussions, but they are all old questions from a year or more ago.