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Have tried multiple 800 numbers with multiple reps and they point to some where else for answers. No one takes ownership of an issue and no one works to resolve a problem. Is there a corporate office that can be contacted that has some authority?
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http://gethuman.com/phone-number/Verizon-Wireless-Financial-Services/
Try this site link. The number they list is 866-266-1445
Good Luck
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You can file a notice of dispute:
http://support.verizonwireless.com/pdf/Notice_of_Dispute.pdf
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Hey there jackwc,
I'm sorry for the confusion over your bill. I absolutely want to make sure that you are being billed correctly. What issues are you having with your bill specifically? Please provide details so we can better assist.
NicholasB_VZW
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