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When I turn on the Verizon Access Manager on my laptop, it says "Connected" but my only choice is "Start VPN" I do not have a VPN setup. How do I get out of "Start VPN" and connect to the Internet?
KKD66
Member

My Verizon Access Manager is embedded into my Lenovo (IBM) laptop.  When I turn on the Verizon  Access Manager, it shows "Connected" but my only choice is to "Start VPN."  I do not have a VPN set up for this device--and do not want one.

My Question: How do I get rid of the "Start VPN" and instead get the key that simply lets me access the Internet?

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Re: When I turn on the Verizon Access Manager on my laptop, it says "Connected" but my only choice is "Start VPN" I do not have a VPN setup. How do I get out of "Start VPN" and connect to the Internet?
7e18n1
Sr. Member

Did you try the Lenovo Forums?

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Re: When I turn on the Verizon Access Manager on my laptop, it says "Connected" but my only choice is "Start VPN" I do not have a VPN setup. How do I get out of "Start VPN" and connect to the Internet?
vzw_customer_support
Customer Support

KKD66, we want to ensure your connection is always working. The Start VPN option is for business users connecting to a VPN. This will always be a part of the software but will not interfere with your experience. Do you have any problems browsing the internet?

AlbertoR_VZW
Follow us on Twitter @VZWSupport
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