Weak Signal in Winslow Arizona

[kfcoolid1]

In Winslow Arizona the absolute best signal I can get is 3 bars, and that's driving around town checking, the norm is 2 bars. I can go to Flagstaff or Phoenix and have five bars all day, so I know it isn't my phone. How can we get this taken care of.

[vzw_customer_support]

kfcoolid1, we want to take care of this for you. At this time, no issues have been reported in Arizona. However, let's take a closer look at your device. Which make/model phone do you have? Have you always had issues with signal in this area? When did this issue start?

LasinaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[kfcoolid1]

Which make/model phone do you have? HTC One (M8) Windows

Have you always had issues with signal in this area? No

When did this issue start? About 6 months ago

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

[DigitalRules]

Any problems with calling or slow data in Winslow?

Larger metropolitan areas tend to have more fill in repeaters because of higher demand, so this may explain part of what you are seeing.

[kfcoolid1]

Yes. I don’t even try to download anything by data because it takes forever or just crashes. I also have problems dropping calls and late messages if I’m on data. My wife, son and his family have the same problems. We usually try to keep ties to Wi-Fi.

[vzw_customer_support]

DigitalRules, we always want the very best for your service. Let's take a closer look. Are you able to place and receive calls, send and receive text and access data? If not, are you receiving any specific errors? Please share specifics.
LorenB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

We always want the best service possible for you kfcoolid1. Let’s keep at this. What signal (3G or 4G) will the phones show? What data speeds are you getting? Please use this site to test: www.speedtest.net. Do you only have the issues indoors or does it happen outdoors as well?

NicoleB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[DigitalRules]

Thanks Verizon, no problems here, just responding to the OP.

The signal here in downtown Washington DC is incredibly good. Torture tested my new Droid Maxx at the very bottom of our parking garage yesterday. (4 stories underground, yikes) Simply amazed I was able to make a call.

You can't go wrong when you combine Verizon & Motorola. Just doesn't get any better when that call HAS to go through.

[kfcoolid1]

Are you able to place and receive calls, send and receive text and access data? Yes, but it is slow and cuts out.

If not, are you receiving any specific errors. No, just drops out.

[kfcoolid1]

Let’s keep at this. What signal (3G or 4G) will the phones show? Usually LTE.

What data speeds are you getting? 4.2mbs download and 2.6mbs upload

Do you only have the issues indoors or does it happen outdoors as well? Both indoors and outdoors.