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We recently changed our plan which is supposed to cost $10 less per month, but our new bill was approximately $6-$8 more instead. Why?
Jan71
Newbie
‎10-26-2015 04:53 PM

We recently changed our plan which is supposed to cost $10 less per month, but our new bill was approximately $6-$8 more instead. Why?

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Re: We recently changed our plan which is supposed to cost $10 less per month, but our new bill was approximately $6-$8 more instead. Why?
Devent2
Enthusiast - Level 3
‎10-26-2015 05:22 PM

Do you guys have a discount on your plan?

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Re: We recently changed our plan which is supposed to cost $10 less per month, but our new bill was approximately $6-$8 more instead. Why?
SuzyQ
Community Leader
Community Leader
‎10-26-2015 05:25 PM

Without knowing what your plan WAS, what you changed to, and other details like # and type of devices, how much data, etc - we have no clue.  Provide a few more details and we can tell you what the cost SHOULD be -

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Re: We recently changed our plan which is supposed to cost $10 less per month, but our new bill was approximately $6-$8 more instead. Why?
vzw_customer_support
Customer Service Rep
‎10-28-2015 05:03 PM

We want you to get the best value in wireless with us Jan71. And a cheaper bill is always appreciated when getting the best value. We would like to extend the offer to review your bill and she what's the difference in pricing is for. If you can reply to the private message that we sent then we can begin.


ArnettH_VZW
Follow us on Twitter @VZWSupport


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