We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
chuckoz
Newbie

We may be out of town when our new iPhones are delivered.  What service does Verizon use, UPS, USPS, etc and what do you suggest?

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Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
internetfate_net
Enthusiast - Level 3

Verizon uses FedEx for outbound shipments and USPS for return shipments.

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Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
internetfate_net
Enthusiast - Level 3

Verizon uses FedEx for outbound shipments and USPS for return shipments.

Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
chuckoz
Newbie

Great thanks!  Is there a way to have the shipment held until we return?

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Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
footballwizz692004
Contributor - Level 2

FedEx does require an indirect signature. That means you have options. A friend or family memeber you trust can sign for the package as long as they are 18+. Have them sign for it put it somewhere and lock up. Another option if you live in a safe and secure environment is to leave a note on your door with the tracking number and your name and signature. This can be accepted and they will leave the package in front of the door. A final option is they will attempt to delivery it 3 times in 3 consecutive business days. They will leave a note saying they will try again or you can pick it up from the local FedEx office. The drawback is after 3 failed attempts they will return the package to Verizon and your order will be canceled.

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Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
internetfate_net
Enthusiast - Level 3

chuckoz You should be able to contact your local FedEx facility  and have them hold the package once you order your devices.

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Re: We may be out of town when our new iPhones are delivered. What service does Verizon use, UPS, USPS, etc and what do you suggest?
Ann154
Community Leader
Community Leader

internetfate.net wrote:

chuckoz You should be able to contact your local FedEx facility  and have them hold the package once you order your devices.

FedEx can only hold it after the first delivery attempt has been completed.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.