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WTB protection from SCAMS

Fabio87
Member

I pay for a service I barely use

And yet, example, This morning i was woken up by a Scam call, 3 hours before I would have woken up

'Your verision wireless account has been suspended, press 1....' proxy number

 

Explain to me why I should continue to pay for a cell phone service, when 90% of anything that comes is a SPAM/SCAM

I think it should fall on you guys to provide, or at the very minimum HOUND the goverment to finally start protecting its citizens

 

My cell phone is a prodessional paper weight, CONVINCE ME TO KEEP IT

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Re: WTB protection from SCAMS

Fabio87
Member

https://www.consumerreports.org/consumerist/phone-companies-can-filter-out-robocalls-they-just-arent...

 

yup, i suspected as much

 

FIX THIS, OR LOSE ME. Only way companies react nowadays, threats of loss of business

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Re: WTB protection from SCAMS

Fabio87
Member

https://www.consumerreports.org/consumerist/phone-companies-can-filter-out-robocalls-they-just-arent...

 

yup, i suspected as much

 

FIX THIS, OR LOSE ME. Only way companies react nowadays, threats of loss of business

View solution in original post

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Re: WTB protection from SCAMS

Community Manager
Community Manager

Fabio87, as a consumer who was receiving unwanted calls, I know how inconvenient it is for you to receive unwanted calls before you wake up and we want to fix this. We have a great tool to help you battle spam calls. Take a look at the Call Filter FAQs. https://www.verizonwireless.com/support/call-filter-faqs/#what

Also, you can file a complaint with the FCC here. https://bit.ly/2mXCoOH

 

JacobV_VZW

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Re: WTB protection from SCAMS

Fabio87
Member

yeah, shouldnt fall onto the consumer to fix a problem that the company is KNOWN to have the tools to do it!!!!
Even the TrueCaller App doesnt do a 100% job

And then you say to tell the FCC?!?! like millions of people havent done it already, myself included.
I dont post my phone number online, I withhold it from as many companies as possible. And yet, somehow these sammers keep getting ahold of my number! Geez.... almost like verision is SELLING my information

Christ.... just my bill is $70, family plans can be upto $200 a month!!!! Its not like they are broke!!!!!!!! Its an extremely popular company. Its just pure laziness and GREED, much like how the rest of the worlds companies are shaped

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