Visual Voice Mail Deleted Old Ones - How To Retrieve?
ngneer54
Newbie

VV RANT

Verizon assisted me installing Visual Voicemail and assured me it would not delete my existing voice mails. 

VV did delete them.

Verizon then told me it happens all the time and they do not guarantee voice mails are saved. 

Verizon said CBW productions can save them to a mp3 file - but its web page says it can not save ones that have been deleted. 

Been lied to twice by Verizon.

Any help on my voice mail recovery?

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Re: Visual Voice Mail Deleted Old Ones - How To Retrieve?
vzw_customer_support
Customer Service Rep

I'm sorry your voicemails were deleted ngneer54. I know its important to keep some of your messages saved. We are unable to recover deleted voicemails. I'm sorry for the inconvenience.



KinquanaH_VZW
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