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Virginia's covid-19 tracking app

Member

I am due for a software update, but want to make sure it does not include an automatic acceptance/activation of the new Covid-19 tracking app. We are told it is a voluntary decision whether to have this installed on our phones and I do not want it.

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Re: Virginia's covid-19 tracking app

Customer Support

Hello, GA2020. Help is here. It's important you install all updates on your device, to make sure it runs as it should. To clarify, what is the make and model of your phone? CourtneyM_VZW

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Re: Virginia's covid-19 tracking app

Sr. Member

@GA2020 wrote:

I am due for a software update, but want to make sure it does not include an automatic acceptance/activation of the new Covid-19 tracking app. We are told it is a voluntary decision whether to have this installed on our phones and I do not want it.


On my Android moto z4, the latest update included an option to toggle (default OFF) a 'Use Exposure Notifications'.  You can ONLY turn this ON after downloading a 'participating app', maybe like Virginia's tracking app.  No tracking app was downloaded automatically with the system update for me.

...Just another VZW customer...trying to offer some assistance...
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