I want to start off by saying that as frustrating as dealing with Verizon has become it is not the customer support staff. Sure there are some that are jerks but most are just doing their job. Verizon understaffed for the iPhone 6 launch. They left lots of hard working employees holding the bag. I apologize if i have taken my frustration out on the employees simply because i could not reach the corporate folks that set back and only care about profits forgetting that if they loose the people they have nothing. Greed gets in the way and Enron's and Walmart's appear. So here is a shout out to the people that got up this morning and went to work knowing that people were going to call all day,angry, not at them but at the folks probably in the caimans laughing at us little folks.
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